Read case study 2 pdf and answer the following questions using textbook reference and 1 external source cited in APA.
1. Do you believe that Max is practicing
Emotional Intelligence? Discuss why or why not and give specific examples.
2. Has Max been effective as a leader?
Discuss why or why not and give specific examples.
3. What could Max do to change the culture
that exists at this organization? Employees are leaving and customers are
complaining. Discuss strategies as it relates to communicating and building
trust with employees and customers.
Remember to support your entire initial post
with at least (1) textbook reference and (1) external source. Each question should be answered in 300 words minimum (900 words total).