In our society we encounter many cultures and beliefs different from our own lifestyles and experiences. We must be cognizant that no two patients are alike. What works for one will not necessarily work for the other. But we can never go wrong when we are consistently courteous and empathetic with our patients.
Analyze appropriate interaction with patients and other health care professionals, including courtesy and empathy within written communication.
Include the following aspects in the discussion:
- Discuss a scenario when you sent out an email or a text, and the communication was completely lost in translation.
- How did you handle this scenario?
- List 3 barriers to communication.
- Describe the 3 barriers and explain how we could learn from and break down those barriers
