Research and Discuss
Find a firm that employs Collaborative Planning, Forecasting, and Replenishment (CPFR) to improve its forecast accuracy.
- Briefly explain the CPFR process, and describe how it has helped the firm to improve its customer service.
- Examine how your selected firm is managing/implementing its Customer Relationship Management (CRM).
Post and Engage
Post your initial response no later than the fourth day of the module week and return later in the week to respond to at least two of your peers. A minimum of two replies are required.
Engage and express critical thinking through your responses to promote an interactive learning experience. (minimum and maximum word limits for the initial post are 250 and 500 words respectively