Get answer 3201

The way health care providers communicate with patients is continually evolving. In today’s society, patients demand timely information that is easily accessible. As a manager, you may play a role in the decision to modify how you and your staff communicate with your patient population.
Assume the role of practice manager for a large, multi-specialty group practice. It has been proposed that you begin using email for patient communication. Develop a presentation using PowerPoint, addressing the following:
- Audience: Physicians and office managers
- Advantages and disadvantages of using e-mail communication for patient care
- Protection of privacy and confidentiality of patient information
- Conduct additional research to determine the preference of both health care providers, and patients, regarding e-mail or other forms of electronic communication. What does the research say?

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