You are a division vice-president of a major high-end clothing retail chain. The products in your stores are tailored specifically for each customer. Logic seems to point toward the fact that the individualized attention, personal measuring process, and personal tailoring would insulate your organization from online competition. However, some in the organization are beginning to sound alarms that technology is catching up, and that your organization needs to examine its strategy. The CEO has put you in charge of a committee charged with investigating the claims of the employees.Â
Analyze this situation by addressing the following.Â
- Utilize critical thinking to identify the problem or issue.Â
- Determine whether the potential threat needs to be addressed utilizing creative thinking or if maintaining the status quo will suffice. [Learning Outcome 3.1]
- Develop arguments (refer to Chapter 6) in favor of your proposed solution. [Learning Outcome 3.2]
